Terms of Service

These Terms of Service ("Terms") govern your use of the website xingwangcs.com and the mobile management applications published by Xingwang International Limited on the Apple App Store and Google Play (together, the "Services"), as well as any related B2B services we provide to you under a separate written agreement. By using the Services, you agree to these Terms.

1. Acceptance of terms

By accessing or using the Services, or by entering into a written agreement with us referencing these Terms, you confirm that you have the legal capacity to enter into a binding contract, that you accept these Terms, and that you will comply with them. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Services. You must not be a person barred from receiving the Services under the laws of your country, the United States, the United Kingdom, the European Union, or any other applicable jurisdiction, including sanctions lists maintained by the US Office of Foreign Assets Control (OFAC), the UK Office of Financial Sanctions Implementation (OFSI), the European Union, or the United Nations.

3. License & acceptable use

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the website and our apps for your internal business or personal use. You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Infringe the intellectual property, privacy, or other rights of any third party.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any of our apps, except to the extent this restriction is prohibited by applicable law.
• Use any robot, spider, scraper, or other automated means to access the Services or extract data, except for legitimate search engine indexing.
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein.
• Attempt to gain unauthorized access to the Services or related systems or networks.
• Upload or transmit viruses, malware, or other harmful code.
• Harass, threaten, defame, or harm any person through the Services.
• Use the Services to develop a competing product.

4. Account registration

To use certain features of our apps you may need to create an account. You agree to provide accurate, current, and complete information, to keep it updated, to maintain the security of your credentials, and to accept responsibility for all activities that occur under your account. Notify us immediately at support@xingwangcs.com if you believe your account has been compromised.

5. Services

We provide B2B services in the areas of import & export, wholesale & retail, cross-border e-commerce, supply chain, and business consulting, plus mobile management apps that help you operate the same. Specific deliverables, fees, and service levels are set out in the relevant written agreement, quote, or order form. We do not guarantee that the Services will be uninterrupted, error-free, or free of harmful components. We may modify, suspend, or discontinue any part of the Services with reasonable notice where practicable.

6. Orders, payments & refunds

• Quotes are valid for 30 days unless otherwise stated.
• Purchase orders are governed by the terms in the relevant written agreement; in the absence of an agreement, payment terms are Net 30 from invoice date.
• Prices are exclusive of applicable taxes, duties, and shipping unless explicitly stated otherwise.
• Refunds are handled per the individual contract. Where no contract applies, fees for completed services are non-refundable.
• Late payment may accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.
• Currency is USD unless otherwise agreed.

7. Shipping & customs

• We default to Incoterms 2020 rules for the interpretation of trade terms unless otherwise agreed in writing.
• Customs documentation is prepared based on information you provide; you are responsible for the accuracy of HS classifications, declared values, and country of origin.
• Risk of loss passes according to the agreed Incoterm. Title passes upon full payment.
• Duties, taxes, and customs clearance charges in the destination country are the responsibility of the buyer unless DDP is expressly agreed.
• We are not responsible for delays caused by customs, port congestion, weather, carrier strikes, or other force majeure events.

8. Intellectual property

All content on the website and apps, including text, graphics, logos, icons, images, audio, video, software, and the "Xingwang" name and logo, is the property of Xingwang International Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, transmit, display, perform, or create derivative works of our content without our prior written consent, except for legitimate press use of the logo with prior written permission.

9. Third-party services & SDKs

Our apps integrate third-party SDKs, including ad networks, analytics, and payment processors, as listed in our Privacy Policy. We do not control and are not responsible for the content or practices of any third party. Your use of third-party services through our apps is at your own risk and subject to the third party's own terms and privacy practices.

10. User content

You may submit feedback, suggestions, reviews, or other content through the Services ("User Content"). You retain ownership of your User Content, but you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, and distribute it for any business purpose (including improving the Services). You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any law or third-party right.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL XINGWANG, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO US UNDER THE RELEVANT AGREEMENT IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD 100. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Xingwang and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right. We will indemnify you against any third-party claim that the Services, as provided by us, infringe that third party's intellectual property rights, subject to standard carve-outs.

14. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or if we discontinue the Services. You may stop using the Services at any time. Sections that by their nature should survive termination — including but not limited to IP, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

15. Governing law & dispute resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to conflict of laws principles. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong, the language shall be English, and the number of arbitrators shall be one. Nothing in this clause prevents either party from seeking interim or injunctive relief in a court of competent jurisdiction. Where mandatory consumer protection laws in your jurisdiction give you the right to bring proceedings in your local courts, that right is preserved.

16. App store terms

16.1 Apple App Store

• Use of our iOS apps is also subject to Apple's standard Licensed Application End User License Agreement (the "Apple EULA"), which is incorporated by reference. In the event of any conflict between these Terms and the Apple EULA with respect to your use of an iOS app, the Apple EULA controls.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• Apple has no obligation to provide maintenance or support for our apps.

16.2 Google Play

• Use of our Android apps is also subject to the Google Play Terms of Service, which are incorporated by reference.
• Google and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Sanctions & export controls

You agree to comply with all applicable trade and economic sanctions and export control laws, including those administered by the US Department of Commerce (BIS), US Treasury (OFAC), UK OFSI, the European Union, the United Nations, and the competent authorities of the People's Republic of China and Hong Kong. You will not use the Services to, directly or indirectly, ship, sell, transfer, or otherwise make available any goods, software, or technology to or from any sanctioned country, person, or entity, or for any prohibited end use. We may screen counterparties against restricted-party lists and may refuse or terminate engagements that would violate these laws.

18. Changes to terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be notified on this page and, where reasonable, by email or in-app notice. Your continued use of the Services after a material change constitutes acceptance of the updated Terms.

19. Severability & entire agreement

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. These Terms (together with any written agreement between you and us and any referenced policies) constitute the entire agreement between you and us with respect to the Services and supersede all prior or contemporaneous communications and proposals on the same subject matter.

20. Contact

For questions about these Terms, please contact us:

• Email: support@xingwangcs.com (general) · yangshiwei@xingwangcs.com (key accounts) · privacy@xingwangcs.com (privacy)
• Postal address: Xingwang International Limited, RM 11, 9/F, THE CLOUD, 111 TUNG CHAU ST, Hong Kong

Effective date: 9 September 2026.